DNS tells your computer where to look for a website when you enter the name into your web browser, where the emails are sent and received and where services associated to your domain name are held. DNS is served by whomever provides the nameservers. There are always at least two set of nameservers, one being the primary and the other being the backup. Eco Web Hosting has four sets of nameservers which can be used and these are:
If you have a domain name with another provider such as GoDaddy, 1 and 1 Internet, 123-REG or anyone else and want to use Eco Web Hosting to host your website, you just create a web hosting package for the domain name and simply ask the registrar (the people who you pay to renew the domain) to change the nameservers to Eco Web Hosting’s. And that’s it really! All the other records will be populated by Eco Web Hosting automatically and after a few hours the website will be up online. You can confirm what the nameservers are set to by doing a whois lookup. A whois provides information on the domain name and there are various whois tools available on the internet. One such tool is https://www.whois.com/whois/ which will then retrieve information about the domain such as who the nameservers are set to.
A Records / Not able to change nameservers?
There are times when you don’t want to change the nameservers or cannot change the nameservers of your domain and you will be asked to create an A Record or CNAME to a set of IP addresses. As Eco Web Hosting websites can be hosted on a number of web servers, there isn’t a standard IP address to give to customers. You have you find out the IP address of the server your site is hosted on. To do this access the web hosting control panel via https://www.ecowebhosting.co.uk/cp/listdomains and select the domain name. If you look on the right under Account Information, the IP address of the server the hosted account is on is shown. That will be the DNS A Records that s required.
When making any type of DNS changes whether it be nameserver changes or an A Record change, these need to propagate across the internet. This is when every computer around the world knows about the changes to your domain name. It’s a little like a ripple affect so takes a few hours after making a nameserver or DNS change so if you see a message “This domain is reserved for future use” don’t be alarmed. It’s quite normal and after a few hours your website will be displayed as expected. If after 24 hours you don’t see your domain pointing at your web space then it would be advisable to contact the Eco Web Hosting support team so they can check everything is in order.
Using someone else for email
If the nameservers are set to Eco Web Hosting’s then Eco Web Hosting will automatically provide the email service. There may be occasions when you want Eco Web Hosting to provide the web hosting but someone else to provide the email service, Google for example or Microsoft. The MX Records (MX stands for Mail Exchange) determines where the emails are routed and this can be changed in the web hosting control panel by scrolling down to the Domains section and selecting the Manage DNS option.
Selecting this option will then allow you to add your own MX Records. If you need any assistance the Eco Web Hosting team will be more than happy to assist!
DNS is a massive subject. For further reading on this subject additional resources can be found at: